Digital banking is made simpler and smart at customer’s fingertips with Algonox’s “Conversational Banking” chatbot. It aids in day-to-day banking transactions of customers in a smarter and secured way. Some of the features include:.
- Account statement summary and Balance enquiries
- Personalised real time offers/recommendations based on spending patterns
- Remainders and assistance in banking transactions (Loan, EMI, health insurance payments etc.) based on historical transactions
The next step “Conversational Banking” would include Natural Language Processing (NLP) to provide voice assisted banking to the customers.